We are sorry to hear your order didn’t work out!

Please pack the jewelry securely, seal the outside of the box and include a copy of your invoice.

Upon receipt we will process your return in 3 - 4 business days and from the time of refund it can take 5 - 7 business days for your credit to appear on your credit card statement.

We will deduct $7.50 (plus sales tax if applicable) from your refund for the return shipping label. Once you create the label, please ship your item back to us within 3 business days.

Important message regarding necklaces: If you are returning a necklace, please insert the necklace into the provided resealable bag. Leave 1/4 inch of the chain hanging out the top of the bag and reseal the bag around the chain extending out of the top.
This will ensure the chain does not get tangled in transit.

Click the button below to create a return shipping label.

Should you have any questions, please contact us at returns@odetteny.com.

ALL SALE, FINE (14K) and CUSTOM items are final sale
and cannot be returned.

Thanks again and we hope to see you again soon!