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We are sorry to hear your order didn’t work out!

Please pack the jewelry securely, seal the outside of the box and include a copy of your invoice.

Upon receipt we will process your return in 3 - 4 business days and from the time of refund it can take 5 - 7 business days for your credit to appear on your credit card statement.

We will deduct $7.50 from your refund for the return shipping label. Once you create the label, please ship your item back to us within 5 business days.

Click the button below to create a return shipping label.

Should you have any questions, please contact us: jcrew@odetteny.com

Thanks again and we hope to see you again soon!